Frequently Asked Questions 

How does the Trade Program Discount Work 

We provide To The Trade discounts to interior designers, architects, set designers or stagers, home developers and professionals in the hospitality and food and beverage industries. Below is a breakdown of the membership levels.

How do I apply for membership? 

You can apply online here. Membership is contingent upon receipt of appropriate credentials listed below, and a completed application. Once we have processed your application, you’ll receive a confirmation email containing a discount code that can be applied right away to any purchase.

Appropriate Application Credentials: 

• Valid membership to a major design organization (e.g. ASID, IIDA, AIA, NKBA, IDC)
• Business or Resale License—Signed resale certificates are required for each state where you seek tax exemption (U.S. only)
• Business card with your design profession
• Interior Design Certification (e.g. NCIDQ, CCIDC)

How do I place an order?

You can place an order by creating and/or logging into your account at artyway.com. and applying your discount code at checkout. Orders and quote requests can also be made via email at trade@artyway.com. Please allow up to 24 hours for a response or feedback.

Is there a minimum order quantity?

There is no minimum quantity or dollar amount necessary to place an order.

How can I get in touch with questions?

Feel free to give us a call at (980) 705-2888 or email us at trade@artyway.com.

What shipping options are available?

We have all of our shipping information located here on our site. Expedited Shipping is available for decor pieces at an additional cost upon request. For furniture, lighting and artwork pieces, please call or email us to confirm. White Glove Delivery is included at checkout for our larger furniture pieces under our handling fee.

What is your return policy?

Within 30 days of receiving your order, we are happy to issue a refund for any product with which you're not fully satisfied. After 30 days, we'll replace or refund your purchase against manufacturer's defects only. Returns are not allowed on any furniture pieces, special-order items, custom-upholstered pieces, or on items damaged through normal wear and tear.

To make a return please call (980) 705-2888 or email us at trade@artyway.com.